SELF STORAGE FAQ

Who Is Access Self Storage?

Access Self Storage has been operating since 1985 and was one of the very first self storage facilities to open in Victoria.  We offer expert service and advice gained from well over twenty years of experience along with the security of our fully sprinklered and security alarmed buildings facility.  Our facility in South Melbourne offers in excess of 700 storage units.

Access Self Storage is a founding member of the Self Storage Association of Australasia, which represents over 80% of self storage operators in Australia and New Zealand.  SSAA members subscribe to a code of ethics which reflects the professionalism of the self storage industry and also benefit from the shared knowledge, expertise and education which the association provides.

Where Is Access Self Storage Located?

You can see our South Melbourne building from the Westgate Freeway - the big grey building (which used to be pink) on the corner of Normanby Road and Montague Street.  The facility is situated just 1 km from Melbourne CBD and Crown Casino making it ideally located in close proximity to Docklands, West Melbourne, Southbank, South Wharf, St Kilda Road, Albert Park, Middle Park, Port Melbourne, St Kilda, St Kilda East, Melbourne City, South Yarra, Prahran, Windsor and Toorak and other areas of Melbourne.

Easily accessible by public transport as well as the 109 Tram stops right opposite our back entrance.

	Secure, well established operations.
	Open 7 days a week.
	Resident Managers.
	Very close to CBD.
	$5000 Insurance cover included.
	SSAA Founding Member.

Why Do People Use Self Storage?

The reasons people use self storage are many.  For most people, self storage is the solution to the problem of not having enough space to keep all those things they want to keep ... but don't necessarily need to keep all together at the same time.

For example: If you are being relocated to another state or country for a year and want to rent out your house unfurnished, self storage is a good solution to the problem of what to do with your furniture in the meantime.  Another example: son or daughter moves out but all their accumulated possessions don't necessarily follow them -- and you had your eye on their old bedroom!  Because you know you don't dare get rid of any of their old treasures, Access Self Storage may well be the perfect solution.

How Does Self Storage Work?

A self storage facility is a building containing individual lockup rooms which can be hired to use for storage.  Self storage differs from warehousing in that you, the owner of the goods, retain control over your goods after you have placed them into storage.  You lock your storage unit with your own padlock, keep all the keys, and have free access to your goods at all times during the business hours of the storage facility.

Naturally you pay a fee to use the storage space, and are subject to the necessary regulations of the storage facility, but you pay no extra fees to get to your goods whenever you wish or need.  You can add extra items in, take items out, move everything to a smaller or larger unit if you want to - self storage offers you that full range of flexibility.

What Can I Store?

If it can be moved, it can usually be stored.  Furniture, books, files, some building materials, commercial stock, sporting equipment including motorbikes - just about anything from a few boxes of wine to a full household of furniture.  Items which do not meet requirements for safety are not permitted into storage such as flammables, hazardous materials etc.  Such items are listed in the Self Storage Agreement in detail.  Check with each storage facility whether they are set up to store cars or boats.

How Much Space Do I Need?

Because no two people ever have exactly the same amount of "stuff", we try to accommodate every possible need by having no less than 60 different sizes of storage unit from one square metre upwards. We'll ask you questions about your storage needs - dimensions of your bulkiest items, whether you want constant access to it or to just pack it and forget it - so we can help you choose the most suitable size.

How Much Does It Cost?

Fees start from as little as $18.00 per week, depending on what size storage unit you want.  And because we offer such a large range of sizes, you don't need to be paying for space you don't need.  You can pay monthly, quarterly, six-monthly or yearly - whichever arrangements suits you best.  We offer a free account-reminder service and accept credit card payments.

What About Insurance?

Don't assume that your householder's contents policy will automatically cover any goods you have stored in a self storage facility.  Call your existing insurer.

Because we know that if it's worth storing, it's worth insuring.  Access Self Storage provides FREE insurance cover to the value of $5000.

What About Security?

Our premises are protected by security alarms and fire sprinklers are installed throughout the building. Permanent staff are on duty full-time and the facility is secured and alarmed at night.  No-one is permitted entry without identifying themselves at our office, so you don't have to worry about who might be coming and going at unattended premises.  In addition, our Managers live on-site which provides the additional comfort of a 24-hour presence on the premises.

When Can I Access My Possessions?

We are open seven days a week.

Monday to Saturday: 8.00am to 5.00 pm

Sunday and Public Holidays: 10.00am to 4.00pm

We close for only 5 days each year which are as follows: Xmas Day, Boxing Day, New Years Day, Good Friday & April 25th (Anzac Day).